Senior customer success manager, Strategic (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Senior Manager, Customer Education(Remote) As the Senior Manager of Customer Education at Legale, your job is all about making sure our customers know how to make the most of our platform. You’ll lead the way in creating training programs and materials that help our customers succeed. What you’ll do: Working with different teams across the company to come up with a plan for teaching our customers all they need to know. Creating all sorts of materials to help our customers learn, like videos, guides, webinars, and more. Using your skills in instructional design to make sure our training materials are interesting and easy to understand. Making different training programs for different types of customers, like regular users, admins, and tech experts. Getting new customers up to speed and making sure they’re pros at using our platform. Listening to feedback from our customers and using it to make our training materials even better. Working closely with our product, support, and marketing teams to keep our training materials up to date and relevant. Keeping track of how well our training programs are working and using that info to make them even better. Leading a team of customer education pros, helping them do their best work and achieve their goals. What you’ll bring/Requirements: Bachelor’s degree or experience in a related field (Instructional Design, Education, Computer Science, etc.). Minimum of 6+ years of customer education experience with at least 5+ years of experience in a leadership or management role. You’ve worked in customer education before, ideally in the tech industry. Great at managing lots of projects at once and making sure they all get done on time. You’re a fantastic communicator, whether you’re writing or talking. You know your way around tech and can understand how complex software works. If you’ve used Learning Management Systems or eLearning tools before, that’s a big plus. You’re someone who takes charge and gets things done, even when no one’s watching. If you’re passionate about cybersecurity and compliance, that’s even better! At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Staff software engineer (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Staff Software Engineer (Remote) As a Lead Software Engineer at Legale, you’ll be a seasoned developer leading a small team. Your main job is to create and maintain complex software, working closely with others on the team. You’ll also work with managers and other leads to come up with new systems and make sure everything runs smoothly. What you’ll do: Creation of diagrams to plan out how the software will function. Providing assistance and guidance to other team members. Collaboration with product managers to determine software requirements. Building web apps capable of handling large user loads. Developing tools and services to enhance the platform. Monitoring system performance and addressing any issues. Ensuring software speed, reliability, and security. Contributing to server-side and database code. Contributing to client-side code for web browsers. Ensuring software meets standards and functions properly. Involvement in all stages of software development, from planning to release. Writing code that is reusable, testable, and scalable. Working in a learning-oriented team environment. Providing training and support to team members. What you’ll bring: At least 10 years of experience as a software engineer. Bachelor’s degree in Computer Science or related field. Proficiency in databases and relevant technologies. Knowledge of object-oriented programming. Experience with cloud systems. Previous experience leading teams on projects. Ability to work independently and take initiative. Prior experience building real web applications. Strong problem-solving and analytical skills. Effective communication skills and willingness to share knowledge. Self-motivation and adaptability to changing technologies. Self-motivated and adaptable to changing technologies and requirements Excellent problem-solving and analytical skills Strong communication ability – we want to know your thoughts and input! At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Senior database reliability engineer (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Senior Database Reliability Engineer (Remote) As a Senior Database Reliability Engineer at Legale, you’ll be in charge of making sure our databases run smoothly and can handle all our needs. You’ll work with our team to keep our database clusters working well and help us improve our document management system. Your job is to make sure everything stays reliable and can handle our growing business. What you’ll do: Lead the way in making sure our databases can handle all the data we throw at them, making sure they’re reliable and perform well. Set up rules and best practices for how we use and change our databases, making sure everything stays consistent. Keep an eye on important stats about our databases so we can catch any problems early. Work with our app developers to make sure they’re using our databases the right way and help them write better queries. Team up with our Infrastructure folks to make sure our services keep running smoothly and we can get updates out to our customers without any hiccups. If something goes wrong with our databases, you’ll jump in and fix it, making sure it doesn’t happen again. Write down how we do things and find ways to automate tasks so we can work more efficiently. Keep an eye on new technologies that could help us improve our databases. What you’ll bring: 5+ years of experience with database administration. You know your way around databases, including how to back them up and recover them if something goes wrong. Great at managing databases, tweaking them to perform their best and fixing any problems that come up. You’ve designed and managed databases before and know how to plan for the future. You know how to move data between different databases and make sure everything stays in sync. You’re an expert at writing queries and can tell if they’re going to cause problems. At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Senior data engineer (Remote)

Customer success manager, shared success – (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Customer Success Manager, Shared Success (Remote) As a Customer Success Manager with a focus on shared success at Legale, you’re all about making sure our customers have the best experience possible while achieving their goals. You play a crucial role in delivering top-notch customer experiences and helping our customers get the most out of our platform. What you’ll do: You’ll be working closely with our emerging markets customers, alongside a team of other Customer Success Managers and our dedicated teams in Customer Success and Go-To-Market. Every day, you’ll dive into data about how our customers are doing, using that info to guide your work and make sure our customers are getting what they need. You’ll be there to give proactive support and advice to our customers, helping them get the most out of our platform through smart automation. If our customers have questions or need help, you’ll be there to answer them promptly and make sure they’re satisfied, sticking to our internal response times. Sometimes, you’ll have impromptu meetings with customers and key folks from our team to tackle specific challenges and celebrate milestones. You’ll help build up our library of resources, both for our team and for our customers, to make sure everyone’s getting the most out of what we offer. You’ll team up with different parts of the company, like Customer Success, Go-To-Market, Operations, and our leadership teams, to spot opportunities to create value for our customers and for us. If a customer needs some expert advice or help, you’ll know when to bring in our technical or compliance teams. You’ll make sure our customers know about all the resources we offer and that everything’s clear and transparent in our interactions. And most importantly, you’ll build strong relationships with our customers, becoming someone they can trust and rely on. What you’ll bring: At least 2-3 years of experience in Customer Success Management, with a background in shared success or technical teams being a plus. You should be comfortable using communication tools and CRM systems, as well as shared inbox software. Experience in B2B SaaS, security, compliance, or GRC would be awesome. You’ve got to be a great communicator, a good listener, and someone who uses data to make decisions. Team player who’s open to feedback and always willing to learn. You’ve had some wins in a fast-paced environment, and you know how to roll with the punches. Additional Information This role is a fantastic opportunity to be part of our shared success program for emerging markets customers. You’ll need to be super organized, pay attention to the details, and love working with others to get the job done. It’s a role where you’ll really make a difference, so get ready to dive in and help our customers succeedAt Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Customer success manager – High Touch (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Customer Success Manager – High Touch (Remote) As a Customer Success Manager at Legale, you’re all about putting our customers first and making sure they have the best experience possible. You’re not just managing accounts; you’re building relationships, ensuring customers stick around, and helping them get the most out of our platform.. What you’ll do: You’ll be the main point of contact for our customers, making sure they’re happy, using our platform well, and sticking with us for the long haul. Work closely with different teams across the company, like Customer Support, Sales, and Operations, to find ways to make our customers even happier and to spot opportunities for growth. Team up with our sales folks to make sure we’re always selling the value of what we offer, not just pushing products. Keep an eye on how our customers are doing, using data and feedback to make sure we’re giving them what they need. You’ll have regular meetings with customers to set goals, track progress, and make sure they’re keeping up with compliance requirements. Arrange special meetings between our customers and our teams to make sure they’re getting the most out of what we offer. You’ll have big-picture meetings with execs from our key customers to make sure everything’s on track. Dive deep into our platform so you can help customers find and use the features that are most relevant to them. If there are any risks or issues, you’ll jump right in to sort them out with the team, making sure both our customers and Legale are on the same page. What you’ll bring: At least 3 years of experience in Customer Success Management and 5 years of experience working directly with customers. You should be a pro at using communication tools and managing customer data. Experience in B2B SaaS is a big plus, especially if you’ve worked in security or compliance before. You’ve got to be a great communicator and able to break down complex ideas into simple terms. You’re all about the numbers and love using data to make decisions. You’re a team player who can roll with the punches and adapt to changes. And you’ve got a track record of success, especially in fast-paced environments. Additional Information This role is all about making sure our commercial customers are happy and successful. You’ll need to be super organized, pay attention to the little details, and be ready to work closely with the whole team to make sure we’re delivering the best possible experience.At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Compliance advisor (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Compliance Advisor (Remote) As a Compliance Advisor at Legale, your role is crucial as you’re the go-to person for helping our customers with their security and compliance needs using our top-notch security and compliance automation platform. Working closely with the Customer Success team, you’ll make sure our clients are ready and advised in no time, offer advice on meeting different control and privacy standards, and represent our customers’ changing requirements in a rapidly growing environment. What you’ll do: Helping create easy-to-understand documents to answer common compliance questions from customers, both inside and outside the company. Advice to teams across the company, like helping create training materials, checking marketing content, and answering questions from potential customers. Keeping yourself in the loop about the latest services from big cloud providers (like Azure), new tech in cybersecurity, security rules and standards, and privacy rules. Giving feedback to the Product team to help them make sure our platform fits with lots of different security and privacy rules (like SOC2, ISO 27001). Pitching in with our internal projects to keep everything in check, like doing audits and other compliance jobs. Sharing what you know with the team, helping everyone learn and do better. What you’ll bring: 2-3 years of experience helping companies with their security and compliance, working with rules and privacy standards like SOC2 or ISO 27001 2+ years of experience checking that companies meet these rules and standards. Knowing what services big cloud providers offer for security, like Azure and GitHub. Understanding the idea of Shared Responsibility and how it works in SaaS companies. Being great at talking and writing and being able to run meetings and training sessions with bigwig types like CISOs and CTOs. Always ready to learn more and get better at what you do. Being focused on helping our customers and giving them a great experience. Being a self-starter who’s keen to learn about new security and privacy rules, and new tech. At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!

Senior channel business manager – EMEA (Remote)

Together, we shape the future Interested in joining the legaliza.io/ team? Explore further below. Senior Channel Business Manager – (Remote) We are dedicated to delivering exceptional value to the market by offering companies the most advanced document management system, complete with cutting-edge automation powered by artificial intelligence. We are currently seeking a Business Development Lead – In this role, you will play a pivotal role in the success of our Business Development team by driving key with our partnerships. The ideal BD Lead – will identify and develop Go-to-Market (GTM) programs aimed at accelerating growth and sales through our partnerships. What you’ll do: Lead day-to-day relationship management and sales development activities with the partnerships. Foster engagement between Legale and partners field sales and channel teams to meet sales targets, secure new logo accounts, and expand our existing customer base. Innovate partnerships by introducing creative concepts, driving enablement, devising sales strategies, and establishing partner incentives to drive growth. Provide regular reporting, both internally at Legale and externally to CSP partners. Facilitate the partnerships marketplace transactions. Thrive in a dynamic environment, maintaining a high level of organization, optimism, and coachability. What you’ll bring: 3+ years of experience in business development, sales, or account management with a partnership capacity. Ability to excel in a fast-paced, entrepreneurial business environment, with a proven track record of success in previous roles and experiences. A self-starter who is willing to roll up their sleeves and get things done. Demonstrated success working at or with in a sales or partnership role. Effective communicator of value propositions, capable of driving initiatives across diverse audiences. Resourceful, finding solutions to challenges regardless of obstacles. Organized and detail-oriented, with the ability to manage various projects simultaneously. Must speak native: English or Spanish or Portuguese At Legale, our mission is to help foster trust across the internet.Legale is a security and compliance automation platform designed to continuously monitor and gather evidence of a company’s security controls while streamlining end-to-end compliance workflows for audit readiness.We recognize the importance of earning and maintaining our customers’ trust when it comes to safeguarding their data. We understand firsthand the challenges of achieving and sustaining a robust security and compliance posture, especially for rapidly growing companies. The traditional approach is manual, repetitive, error-prone, and not scalable. Our team of experts in SaaS, security, compliance, and auditing has developed a more efficient solution through automation.Employment at Legale is solely based on individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment based on race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics under applicable law. We also provide reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities. Need a Tailor Made Plan Instead? BooK with an agent If you need an alternative to our plans, contact us by filling out this form. Thousands Trust Us, Join Our Thriving Community!