Fin del papeleo, verdadero progreso para el país
Sr. Director: Hoy en día, hacer filas en notarías, imprimir, fotocopiar y pagar solo por sellar una firma representa una ineficiencia que Chile puede superar. Contamos con la tecnología, el marco regulatorio y los proveedores certificados para avanzar hacia un ecosistema digital robusto en beneficio del público. Aun así, miles de personas siguen invirtiendo tiempo y dinero en trámites presenciales que podrían resolverse en minutos gracias a las firmas electrónicas avanzadas. Esta herramienta, legalmente reconocida desde hace más de una década y de uso diario, es sinónimo de eficiencia, transparencia y respeto por el tiempo de todos. Cumple con altos estándares de seguridad y garantiza la identidad, la integridad y la trazabilidad de forma accesible y fiable. Sus beneficios son evidentes: ahorro de costes, aumento de la productividad, eliminación de barreras geográficas y reducción del uso de papel, lo que también la convierte en una contribución concreta a la sostenibilidad. Actualmente, la firma digital no es un lujo ni una moda pasajera, por lo que el retraso en su adopción plantea interrogantes sobre sus motivos. Una investigación reciente de CIPER revela una resistencia que, más que técnica, parece provenir de intereses creados. No podemos seguir validando métodos obsoletos que reflejan resistencia al progreso e impiden la incorporación de tecnologías que democraticen el acceso a los servicios. En esta situación, sorprende que, a pesar de contar con la tecnología, la normativa y la experiencia para avanzar, las principales barreras sigan siendo más culturales que técnicas. La lenta adopción de soluciones digitales es incompatible con el nivel de desarrollo y modernización que Chile está a punto de alcanzar. Leer más
Legale en Perú: Registro de software ante INDECOPI y alianza con el holding Acurio restaurantes
Como parte de nuestra expansión regional, nos enorgullece anunciar un hito clave en nuestro crecimiento en Perú: el registro oficial de nuestro software ante el Indecopi, la autoridad nacional responsable de la protección de la propiedad intelectual. Este paso no solo protege los derechos legales de nuestra tecnología, sino que también nos posiciona como una solución confiable y segura, alineada con las regulaciones locales.
End of paperwork, real progress for the country
Mr. Director: Today, waiting in lines at notary offices, printing, photocopying, and paying just to stamp a signature represents an inefficiency that Chile can overcome. We have the technology, the regulatory framework, and certified providers to move toward a robust digital ecosystem for the benefit of the public. Even so, thousands continue to spend time and money on in-person procedures that could be resolved in minutes thanks to advanced electronic signatures. This tool, legally recognized for over a decade and used daily, is synonymous with efficiency, transparency, and respect for everyone’s time. It meets high security standards and guarantees identity, integrity, and traceability in an accessible and reliable manner. Its benefits are evident: cost savings, increased productivity, elimination of geographical barriers, and reduction of paper use, which also makes it a concrete contribution to sustainability. Currently, digital signatures are neither a luxury nor a passing trend, so the delay in their acceptance raises questions about the reasons behind them. A recent CIPER investigation reveals resistance that, rather than technical, appears to stem from vested interests. We cannot continue to validate outdated methods that reflect a resistance to progress and impede the incorporation of technologies that democratize access to services. In this situation, it is surprising that, despite having the technology, regulations, and experience to advance, the main barriers remain more cultural than technical. The slow adoption of digital solutions is inconsistent with the level of development and modernization that Chile is poised to achieve. Read More
Contacts: label changed from “Document ID” to “RUT” (CL)
What it is: For Chile (CL) accounts, the field previously labeled “Document ID” is now displayed as “RUT” across the application (create/edit contact, signer assignment, search/autocomplete, and listings).
Admin: RUT field with the same rules as Users
What it is: Admin profiles now include a RUT field, aligned with the existing Users rules: format enforcement, normalization, and check-digit validation.
API: send a signed document copy to a specific email
What it is: We added an API endpoint to email a copy of a signed document to a specified address, without granting app access. You can include evidence and customize subject and message.
Unified action: everything is Reassign (removed “Transfer” on folders)
What it is: We unified the action name that moves items to another user. Previously, selecting a folder showed Transfer while selecting a file showed Reassign, even though both did the same. Now, in every context, the action is named Reassign. Why it matters UI consistency (less confusion). Easier onboarding for new users. Clearer docs and support.
Fixed scheduled delivery time in Notification Settings
We fixed an inconsistency in the scheduled notifications module where some messages were delivered before or after the selected time.With this update, the system accurately matches the chosen time and the user’s timezone, ensuring punctual and consistent delivery. Additional validation was added to prevent drifts due to time/locale changes.
Fixed: unable to delete a signer in paused flow
We fixed an issue that prevented deleting a signer while the workflow was Paused.With this update: Delete signer is enabled in Paused state as long as the signer has no valid signatures recorded on the current document. Step assignments and workflow status are recomputed after deletion. The audit log is updated and notifications remain consistent for remaining participants. If the signer already has a valid signature or removal would violate a rule, a clear error is shown and the action is blocked.
Fixed cloud certificate upload: only .pfx / .p12 allowed
We fixed an issue in the Cloud certificate upload that allowed files with invalid extensions to be submitted.With this update: Both UI and backend restrict uploads to .pfx or .p12 only. File extension and type are validated; other formats are rejected with a clear message listing allowed types. This improves security and UX by preventing incorrect inputs in the signing flow.