Fixed access issue preventing users from opening the document to sign
We fixed a bug in the signer access flow that prevented users from opening the document from the signing link (it showed an error or redirected without loading the file).This update adjusts link validation and access permissions, improves session handling, and standardizes redirects.Signers can now open the document and proceed with signing directly from the emailed or shared link, with a stable and traceable experience.
Fixed FEA enrollment error for cloud signing
We fixed a bug in the FEA enrollment flow that, during identity verification/PIN creation, could trigger a service error and block the cloud signing process.With this update, enrollment now completes reliably; data is properly stored and users can proceed with cloud certificate signing immediately, with correct status updates and full traceability.
Fixed document status inconsistency after rejection
A bug was fixed in document status management where a document marked as Rejected in the workflow was still displayed as In Progress.With this update, document statuses are now displayed correctly, ensuring consistency and reliability when tracking documents in workflows.
Fixed error when uploading .zip files
A bug was identified that prevented users from uploading compressed .zip files, causing the upload process to fail.With this fix, .zip files can now be uploaded correctly to the platform, improving compatibility and making it easier to manage compressed documents.
Fixed horizontal scrolling in Automations CSV view on mobile
In the Automations CSV view on the mobile version, it was not possible to scroll horizontally, which limited access to action buttons and full visibility of data when the content exceeded the screen width.This issue has been fixed, and users can now scroll horizontally on mobile devices, ensuring full access to functions and a smoother, more complete experience.
Password reset error fixed
A bug was fixed that caused an internal server error when attempting to reset a password, preventing the process from completing successfully.With this update, the password reset flow now works reliably, allowing users to regain access to their accounts without issues.
Fixed label on the “Duplicate Folder” button
A UI detail has been fixed where the button intended for duplicating folders was labeled only as “Duplicate.” This could cause confusion about whether the action applied to individual files or entire folders.The button now correctly displays “Duplicate Folder,” accurately reflecting its functionality.
Automation boosts regulatory compliance in desalination plants
Document automation and governance have become critical elements for efficient operation and regulatory compliance in desalination plants, a sector characterized by high technical complexity, environmental sensitivity, and strict regulations. In this context, solutions such as legaliza.io/, developed by the Chilean firm Despapeliza, present in the United States and various Latin American countries, make it possible to centralize key documentation, automate workflows, and ensure traceability in areas such as operations, quality, legal, and human resources. The national company, which specializes in the intelligent automation of document processes, estimates that only about 40% of plants in Chile have moved toward structured document management, and the adoption of technologies with artificial intelligence and advanced analytics remains marginal, posing a risk to audits and a source of untapped competitive advantage. The implementation of comprehensive document governance not only prevents sanctions and shutdowns, but also optimizes decision-making and improves operational efficiency in the water sector. The adoption of platforms must consider challenges such as the integrity and accessibility of records over long periods of time in order to meet national and international regulatory requirements, says Rodrigo Mortara, general manager of Despapeliza. “Desalination plants face the challenge of keeping their technical and legal documentation up-to-date, managing large volumes of information, and capturing data in the field from different geographic locations and with specific business rules. Added to this is the need to ensure that all information is available, organized, and traceable to regulators. Any failure can have significant operational, regulatory, and economic implications.” Visibility, control and structure Despapeliza reports that desalination plants that have implemented document governance solutions have improved the traceability of critical documents, reducing response times to audits and customer requests, as well as optimizing the efficiency and control of critical indicators. They have also been able to complement the sector's own systems, thanks to the ease of integration of legaliza.io/ with other tools, optimizing report generation and operational monitoring. “Good document governance provides visibility, control, and structure to all of the organization’s information. It allows each department to know what documents it should maintain, what processes it should follow, and how to respond to audits or incidents. This translates into greater operational efficiency, fewer interruptions, fewer errors, better decision-making, and guaranteed regulatory compliance,” adds Mortara. Among the technologies leading the way in document automation are cloud platforms, capable of configuring customized workflows, enabling electronic signatures, and connecting with systems such as SAP, ERP, and laboratory management systems. These tools allow for centralizing critical information, maintaining regulatory control, and facilitating interoperability between different operational areas. In the case of legaliza.io/, its modular architecture can adapt to the needs of each plant and ensures that each document goes through validation and approval processes in accordance with regulatory requirements. In its development, the incorporation of artificial intelligence has been key to contributing to more agile management. This is reflected, for example, in its ability to automatically extract key data, customize workflows based on the type of document or business unit, and enable features that optimize collaborative work, even in the field and in areas without connectivity. Tools such as offline signatures and mobile form completion enable seamless operations, reinforcing operational efficiency in contexts of high regulatory pressure. Advanced data analytics offers strategic advantages by detecting patterns of noncompliance, anticipating document failures, and focusing efforts on areas with process overload. This allows companies to act proactively, avoiding fines and process downtime, and providing better service to their customers. The Despapeliza executive emphasizes that the sector is going through a turning point in adopting new technologies, overcoming cultural barriers and resistance to change. These difficulties are often due to the misconception that document management is limited solely to the digitization of files. “Finding the right tool is key. That's why we have supported companies in the sector with different levels of digital maturity, facilitating the transition to digital management with legaliza.io/, a scalable platform that integrates systems and ensures compliance in critical business areas.” Read More
Legale in Peru: Software registration with INDECOPI and partnership with Acurio restaurantes holding
As part of our regional expansion, we are proud to announce a key milestone in our growth in Peru: the official registration of our software with Indecopi, the national authority responsible for intellectual property protection. This step not only safeguards the legal rights to our technology but also positions us as a trustworthy, secure solution aligned with local regulations. The registration process was completed with the Directorate of Inventions and New Technologies at Indecopi, fulfilling all technical and legal requirements set forth by the Peruvian intellectual property system. This recognition provides strong legal backing to our platform, offering assurance to both our clients and strategic partners. We are also proud to share that the renowned gastronomic holding Acurio Restaurantes has selected us to implement our advanced electronic signature and digital document management solution across their operations in Peru. This partnership is a tangible validation of our value, as we have been chosen by one of the most influential culinary groups in Latin America. Acurio Restaurantes, known for leading brands such as Astrid & Gastón, La Mar, and Tanta, now joins a growing network of organizations that are leaving paper behind and embracing a more efficient, sustainable, and digital approach to document management—powered by Despapeliza’s technology. We remain committed to supporting companies in their digital transformation journeys across the continent, and our expansion into Peru is yet another important step forward.
Strategic alliance Legale.io – ESign
legaliza.io/ + E-Sign: Strengthening advanced electronic signatures in Chile legaliza.io/ has entered into a strategic alliance with E-Sign, an accredited Certification Service Provider in Chile, to deliver advanced electronic signature (AES) capabilities with full legal validity, traceability, and biometric verification. Under Chilean Law No. 19.799, AES has the same legal value as a handwritten signature when issued by an accredited provider. Through this alliance, legaliza.io/ enables businesses, legal teams, and compliance departments to digitally sign contracts, NDAs, powers of attorney, corporate resolutions, and more—securely and in full compliance. Key Benefits: Full Legal Validity: Signatures are backed by E-Sign’s accredited certificates. Certified Biometrics & Mobile Signatures: Advanced identity verification with secure digital certificates. Real-Time Auditing & Traceability: Each signature includes timestamp, IP log, hash, and certificate validation. Regulatory Compliance: Certificates are registered and audited by Chile’s national accreditation authority. Supported use cases: Employment contracts and terminations Civil and commercial agreements Legal filings and declarations Corporate documentation and NDAs Verify E-Sign’s accreditation: Chilean Government Entity Accreditation Portal Law No. 19.799 – BCN With E-Sign as its certification partner, legaliza.io/ delivers one of the most robust, legally valid, and user-friendly electronic signature experiences in Chile. Read the full article