End of paperwork, real progress for the country

Mr. Director: Today, waiting in lines at notary offices, printing, photocopying, and paying just to stamp a signature represents an inefficiency that Chile can overcome. We have the technology, the regulatory framework, and certified providers to move toward a robust digital ecosystem for the benefit of the public. Even so, thousands continue to spend time and money on in-person procedures that could be resolved in minutes thanks to advanced electronic signatures. This tool, legally recognized for over a decade and used daily, is synonymous with efficiency, transparency, and respect for everyone’s time. It meets high security standards and guarantees identity, integrity, and traceability in an accessible and reliable manner. Its benefits are evident: cost savings, increased productivity, elimination of geographical barriers, and reduction of paper use, which also makes it a concrete contribution to sustainability. Currently, digital signatures are neither a luxury nor a passing trend, so the delay in their acceptance raises questions about the reasons behind them. A recent CIPER investigation reveals resistance that, rather than technical, appears to stem from vested interests. We cannot continue to validate outdated methods that reflect a resistance to progress and impede the incorporation of technologies that democratize access to services. In this situation, it is surprising that, despite having the technology, regulations, and experience to advance, the main barriers remain more cultural than technical. The slow adoption of digital solutions is inconsistent with the level of development and modernization that Chile is poised to achieve. Read More

Automation boosts regulatory compliance in desalination plants

Document automation and governance have become critical elements for efficient operation and regulatory compliance in desalination plants, a sector characterized by high technical complexity, environmental sensitivity, and strict regulations. In this context, solutions such as legaliza.io/, developed by the Chilean firm Despapeliza, present in the United States and various Latin American countries, make it possible to centralize key documentation, automate workflows, and ensure traceability in areas such as operations, quality, legal, and human resources. The national company, which specializes in the intelligent automation of document processes, estimates that only about 40% of plants in Chile have moved toward structured document management, and the adoption of technologies with artificial intelligence and advanced analytics remains marginal, posing a risk to audits and a source of untapped competitive advantage. The implementation of comprehensive document governance not only prevents sanctions and shutdowns, but also optimizes decision-making and improves operational efficiency in the water sector. The adoption of platforms must consider challenges such as the integrity and accessibility of records over long periods of time in order to meet national and international regulatory requirements, says Rodrigo Mortara, general manager of Despapeliza. “Desalination plants face the challenge of keeping their technical and legal documentation up-to-date, managing large volumes of information, and capturing data in the field from different geographic locations and with specific business rules. Added to this is the need to ensure that all information is available, organized, and traceable to regulators. Any failure can have significant operational, regulatory, and economic implications.” Visibility, control and structure Despapeliza reports that desalination plants that have implemented document governance solutions have improved the traceability of critical documents, reducing response times to audits and customer requests, as well as optimizing the efficiency and control of critical indicators. They have also been able to complement the sector's own systems, thanks to the ease of integration of legaliza.io/ with other tools, optimizing report generation and operational monitoring. “Good document governance provides visibility, control, and structure to all of the organization’s information. It allows each department to know what documents it should maintain, what processes it should follow, and how to respond to audits or incidents. This translates into greater operational efficiency, fewer interruptions, fewer errors, better decision-making, and guaranteed regulatory compliance,” adds Mortara. Among the technologies leading the way in document automation are cloud platforms, capable of configuring customized workflows, enabling electronic signatures, and connecting with systems such as SAP, ERP, and laboratory management systems. These tools allow for centralizing critical information, maintaining regulatory control, and facilitating interoperability between different operational areas. In the case of legaliza.io/, its modular architecture can adapt to the needs of each plant and ensures that each document goes through validation and approval processes in accordance with regulatory requirements. In its development, the incorporation of artificial intelligence has been key to contributing to more agile management. This is reflected, for example, in its ability to automatically extract key data, customize workflows based on the type of document or business unit, and enable features that optimize collaborative work, even in the field and in areas without connectivity. Tools such as offline signatures and mobile form completion enable seamless operations, reinforcing operational efficiency in contexts of high regulatory pressure. Advanced data analytics offers strategic advantages by detecting patterns of noncompliance, anticipating document failures, and focusing efforts on areas with process overload. This allows companies to act proactively, avoiding fines and process downtime, and providing better service to their customers. The Despapeliza executive emphasizes that the sector is going through a turning point in adopting new technologies, overcoming cultural barriers and  resistance to change. These difficulties are often due to the misconception that document management is limited solely to the digitization of files.  “Finding the right tool is key. That's why we have supported companies in the sector with different levels of digital maturity, facilitating the transition to digital management with legaliza.io/, a scalable platform that integrates systems and ensures compliance in critical business areas.” Read More

Legale in Peru: Software registration with INDECOPI and partnership with Acurio restaurantes holding

As part of our regional expansion, we are proud to announce a key milestone in our growth in Peru: the official registration of our software with Indecopi, the national authority responsible for intellectual property protection. This step not only safeguards the legal rights to our technology but also positions us as a trustworthy, secure solution aligned with local regulations. The registration process was completed with the Directorate of Inventions and New Technologies at Indecopi, fulfilling all technical and legal requirements set forth by the Peruvian intellectual property system. This recognition provides strong legal backing to our platform, offering assurance to both our clients and strategic partners. We are also proud to share that the renowned gastronomic holding Acurio Restaurantes has selected us to implement our advanced electronic signature and digital document management solution across their operations in Peru. This partnership is a tangible validation of our value, as we have been chosen by one of the most influential culinary groups in Latin America. Acurio Restaurantes, known for leading brands such as Astrid & Gastón, La Mar, and Tanta, now joins a growing network of organizations that are leaving paper behind and embracing a more efficient, sustainable, and digital approach to document management—powered by Despapeliza’s technology. We remain committed to supporting companies in their digital transformation journeys across the continent, and our expansion into Peru is yet another important step forward.

Strategic alliance Legale.io – ESign

legaliza.io/ + E-Sign: Strengthening advanced electronic signatures in Chile legaliza.io/ has entered into a strategic alliance with E-Sign, an accredited Certification Service Provider in Chile, to deliver advanced electronic signature (AES) capabilities with full legal validity, traceability, and biometric verification. Under Chilean Law No. 19.799, AES has the same legal value as a handwritten signature when issued by an accredited provider. Through this alliance, legaliza.io/ enables businesses, legal teams, and compliance departments to digitally sign contracts, NDAs, powers of attorney, corporate resolutions, and more—securely and in full compliance. Key Benefits: Full Legal Validity: Signatures are backed by E-Sign’s accredited certificates. Certified Biometrics & Mobile Signatures: Advanced identity verification with secure digital certificates. Real-Time Auditing & Traceability: Each signature includes timestamp, IP log, hash, and certificate validation. Regulatory Compliance: Certificates are registered and audited by Chile’s national accreditation authority. Supported use cases: Employment contracts and terminations Civil and commercial agreements Legal filings and declarations Corporate documentation and NDAs Verify E-Sign’s accreditation: Chilean Government Entity Accreditation Portal Law No. 19.799 – BCN With E-Sign as its certification partner, legaliza.io/ delivers one of the most robust, legally valid, and user-friendly electronic signature experiences in Chile. Read the full article

Empowering document governance in mining through AI

Document  governance , a systematic approach that facilitates the management of critical company data in a secure, traceable, and regulatory-compliant manner, is an essential resource for mining companies to address regulatory concerns and inform their strategic decisions. Its application makes it possible to improve document management by up to 60% in this sector, according to the Chilean firm Despapeliza , which provides intelligent automation solutions for such procedures. Experts maintain that simply digitizing paperwork for reasons of organization or convenience is not enough: a management system is necessary to ensure that information is kept up-to-date, protected, and immediately accessible. “Mining is regulated by multiple agencies, including entities such as Sernageomin and the Directorate of Labor, among others, which require traceability, integrity, and immediate, continuous availability of information. This requires companies to implement document management systems that not only store but also guarantee verifiable regulatory compliance and rapid access to critical information ,” says Rodrigo Mortara, general manager of Despapeliza. The Despapeliza initiative is based on the legaliza.io/ platform , which provides process automation (including remote, in-person, cloud-based, and advanced e-signatures), centralized management, connectivity with established systems, legal compliance, and a high level of security. This artificial intelligence-based tool not only digitalizes documents but also manages the entire lifecycle of essential documents, such as contracts, authorizations, and transaction logs. In line with current requirements, Despapeliza’s alternatives are accredited for document management in workplace and mining environments, granted by the National Geology and Mining Service and the Labor Directorate, which supports its ability to ensure regulatory compliance. This accreditation ensures that automated procedures operate in accordance with the most rigorous regulatory standards required by the sector’s supervisory bodies. As Mortara explains, companies that have transitioned from digitalization to document governance have managed to shorten document signature and localization times, optimize their responses to audits, and manage procedures that previously took hours or days in a matter of minutes . The direction is to move toward more complex automation, using intelligent platforms that are easy to integrate and comply with environmental, social, and governance (ESG) standards. In this transformation, artificial intelligence will play a fundamental role in verifying compliance with regulations, monitoring operations in real time, identifying risks, and formulating decisions. Thus, document management will evolve from a purely administrative function to a more strategic one, offering efficiency, sustainability, clarity, and good governance. “In this new digital landscape, document management is part of the organizational culture and becomes the basis for operating competitively, representing a real competitive advantage,” the executive asserts. Despapeliza currently works with various clients in the mining sector, focusing on projects related to human resources and finance, improving traceability and delivery times in activities such as asset lease management. In a context like mining, where punctuality, accuracy, and documentation are crucial, these factors translate into clear operational and reputational benefits that directly impact the business’s results. These parameters can be classified into two groups. The first is operational efficiency : a reduction in the time required to sign and locate documents; an increase in regulatory compliance; adherence to deadlines for renewing contracts, permits, or certifications; a reduction in operational delays due to a lack of coordination between departments; and a decrease in errors in document creation and recording. Second, environmental management : a reduction in the carbon footprint, a decrease in waste production, and savings in water, energy, and wood consumption related to paper use. “For a mining company beginning a review of its document processes, the first step is to conduct a rigorous assessment: identify where critical documents are located, who manages them, what risks exist, and which processes depend on them. Based on this, a clear document governance policy must be defined, aligned with industry regulations, to ensure traceability, efficiency, and compliance,” concludes Rodrigo Mortara. Total or partial reproduction is prohibited. Read More

AI will give a strategic advantage to document governance in mining-2

Automating the management of contracts, environmental permits, and operational records has a series of benefits that reduce the carbon footprint and the use of energy and resources, cutting processing times in this industry by up to 60%, according to Despapeliza. Document governance, a structured model that enables the secure, traceable, and regulatory management of critical business information, is an essential tool for mining companies to respond to regulatory bodies and support strategic business decisions. Its implementation allows for up to 60% optimization of document management in this industry, according to the Chilean company Despapeliza, which offers intelligent automation solutions for these processes. Specialists affirm that simply digitizing papers for convenience or order is not enough: a control system is required to ensure that information is up-to-date, protected, and instantly available. Mining is regulated by multiple agencies, including entities such as SERNAGEOMIN and the Directorate of Labor, among others, which require traceability, integrity, and immediate, continuous availability of information. This requires companies to implement document management systems that not only store but also guarantee verifiable regulatory compliance and rapid access to critical information,” notes General Manager Rodrigo Mortara Pizarro. WORKFLOW AUTOMATION Despapeliza's proposal is based on the legaliza.io/ platform, which provides workflow automation (with remote, in-person, cloud-based, and advanced electronic signatures), centralized management, integration with existing systems, regulatory compliance, and high security standards. The artificial intelligence-based solution not only digitizes but also governs the entire lifecycle of critical documents, such as contracts, permits, and operational records. In line with current requirements, Despapeliza’s solutions are certified for document management in labor and mining contexts by the National Geology and Mining Service and the Labor Directorate, which validates their suitability to ensure compliance. This certification guarantees that automated processes operate with the highest regulatory standards required by the sector’s regulatory authorities. Mortara explains that companies that have transitioned from digitalization to document governance have managed to reduce signature and document search times, improve their response to audits, and manage processes in minutes that previously took hours or days. The trend is toward increasingly sophisticated automation, with intelligent platforms that are easy to integrate and aligned with environmental, social, and governance (ESG) standards. In this evolution, AI will play a key role in validating regulatory compliance, monitoring operational management in real time, anticipating risks, and supporting decision-making. In this way, document management will move from an administrative function to a strategic one, providing efficiency, sustainability, transparency, and corporate governance. “In this new digital landscape, document management is part of the organizational culture and becomes the basis for operating competitively, representing a real competitive advantage,” the executive emphasizes. OPERATIONAL EFFICIENCY AND ENVIRONMENTAL MANAGEMENT Despapeliza currently collaborates with several clients in the mining industry, with projects for human resources and finance departments, optimizing traceability and delivery times in tasks such as asset lease management. In an environment like the mining industry, where deadlines, precision, and documentary evidence make the difference, these indicators translate into clear operational and reputational advantages that directly impact operational results. These indicators can be grouped into two categories. First, operational efficiency: reduced time spent signing and searching for documents; increased regulatory compliance; meeting deadlines for contract renewals, permits, or certifications; reduction in operational delays due to lack of coordination between departments; and reduction in errors in document preparation and registration. Second, environmental management: reduced carbon footprint, reduced waste generation, and savings in water, energy, and wood consumption associated with the use of paper. “For a mining company beginning a review of its document processes, the first step is to conduct a rigorous assessment: identify where critical documents are located, who manages them, what risks exist, and which processes depend on them. Based on this, a clear document governance policy must be defined, aligned with industry regulations, to ensure traceability, efficiency, and compliance,” suggests Rodrigo Mortara. Read More

AI will give a strategic advantage to document governance in mining

Automating the management of contracts, environmental permits, and operational records brings benefits in all three dimensions of sustainability and strengthens competitiveness, according to Despapeliza. Its legaliza.io/ platform provides complete traceability and optimizes processing times by up to 60%. Document governance, a structured model that enables the secure, traceable, and regulatory management of critical business information, is an essential tool for mining companies to respond to regulatory bodies and support strategic business decisions. Its implementation allows for up to 60% optimization of document management in this industry, according to the Chilean company Despapeliza, which offers intelligent automation solutions for these processes. Specialists affirm that simply digitizing papers for convenience or order is not enough: a control system is required to ensure that information is up-to-date, protected, and instantly available. “Mining is regulated by multiple agencies, including entities such as Sernageomin and the Directorate of Labor, among others, which require traceability, integrity, and immediate, continuous availability of information. This requires companies to implement document management systems that not only store but also ensure verifiable regulatory compliance and rapid access to critical information,” notes General Manager Rodrigo Mortara. Despapeliza's proposal is based on the legaliza.io/ platform, which provides workflow automation (with remote, in-person, cloud-based, and advanced electronic signatures), centralized management, integration with existing systems, regulatory compliance, and high security standards. The artificial intelligence-based solution not only digitizes but also governs the entire lifecycle of critical documents, such as contracts, permits, and operational records. In line with current requirements, Despapeliza’s solutions are certified for document management in labor and mining contexts by the National Geology and Mining Service and the Labor Directorate, which validates their suitability to ensure compliance. This certification guarantees that automated processes operate with the highest regulatory standards required by the sector’s regulatory authorities. Mortara explains that companies that have transitioned from digitalization to document governance have managed to reduce signature and document search times, improve their response to audits, and manage processes in minutes that previously took hours or days. The trend is toward increasingly sophisticated automation, with intelligent platforms that are easy to integrate and aligned with environmental, social, and governance (ESG) standards. In this evolution, AI will play a key role in validating regulatory compliance, monitoring operational management in real time, anticipating risks, and supporting decision-making. In this way, document management will move from an administrative function to a strategic one, providing efficiency, sustainability, transparency, and corporate governance. “In this new digital landscape, document management is part of the organizational culture and becomes the basis for operating competitively, representing a real competitive advantage,” the executive emphasizes. Operational efficiency and environmental management Despapeliza currently collaborates with several clients in the mining industry, with projects for human resources and finance departments, optimizing traceability and delivery times in tasks such as asset lease management. In an environment like the mining industry, where deadlines, precision, and documentary evidence make the difference, these indicators translate into clear operational and reputational advantages that directly impact operational results. These indicators can be grouped into two categories. First, operational efficiency: reduced time spent signing and searching for documents; increased regulatory compliance; meeting deadlines for contract renewals, permits, or certifications; reduction in operational delays due to lack of coordination between departments; and reduction in errors in document preparation and registration. Second, environmental management: reduced carbon footprint, reduced waste generation, and savings in water, energy, and wood consumption associated with the use of paper. “For a mining company beginning a review of its document processes, the first step is to conduct a rigorous assessment: identify where critical documents are located, who manages them, what risks exist, and which processes depend on them. Based on this, a clear document governance policy must be defined, aligned with industry regulations, to ensure traceability, efficiency, and compliance,” suggests Rodrigo Mortara.   Read More

Less Paper, More Forests: Digitalization as an Ally of the Environment

June, World Environment Month, invites us to reflect on our practices and their impact on the planet. In this context, digitalization is emerging as a key tool for reducing companies’ ecological footprint. Paper production involves a significant consumption of natural resources. To produce one ton of paper, between 7,000 and 20,000 liters of water are required, depending on the type of paper. Furthermore, it is estimated that each ton of paper generates approximately 942 kilos of CO₂ emissions and the felling of up to 24 trees. These eloquent data on the impact on the environment and the growing scarcity of resources highlight the importance of a “zero-paper” policy, that is, replacing physical document flows with technological tools that allow for their management, but in a completely digital format. The transition to this model optimizes corporate resources and consolidates the urgent need to preserve natural resources as an ethical imperative. It is also part of Corporate Social Responsibility, understood as the voluntary commitment of companies to sustainable development, taking responsibility for their economic, social, and environmental impact on the communities where they operate. In this scenario, digitalization emerges as a fundamental tool for organizations committed to the future of the planet. Despapeliza, a Chilean company with a presence in Latin America and the United States and specializing in intelligent document automation solutions, has experience where digitalization has saved up to 10 million liters of water. Its general manager, Rodrigo Mortara, highlights the positive impact of automation: “As a reference, we have managed, on average, 90,000 documents per month, which contributes to a saving of more than 1.5 million liters of water. Some of our clients have reduced tons of paper use, equivalent to a saving of more than 50,000 liters of water per client,” he emphasizes. He also explains that a legal document, three to four pages long, requires up to 15 or 20 times the water a human consumes daily. Some contributions include reducing paper and wood consumption (less tree felling), as well as reducing the environmental footprint associated with paper production in terms of energy and water. It also reduces the carbon footprint of document transport and eliminates waste that ends up in landfills. It’s worth noting that, according to estimates, 70% of office waste is paper. Paper production has an alarming environmental impact that extends beyond water consumption and is a cause of global deforestation. Each year, 419.1 million tons of paper and cardboard are produced. One ton of paper requires between 2 and 3.5 tons of wood (28 to 49 trees). The company Despapeliza has prevented the loss of 144,000 trees thanks to its projects in more than 100 companies. Read More

Digitalization as an Ally of the Environment

June, World Environment Month, invites us to reflect on our practices and their impact on the planet. In this context, digitalization is emerging as a key tool for reducing companies’  ecological footprint . Paper production involves a significant consumption of natural resources. To manufacture one ton of paper, between 7,000 and 20,000 liters of water are required, depending on the type of paper. Furthermore, it is estimated that each ton of paper generates approximately 942 kilos of CO₂ emissions and the felling of up to 24 trees. These eloquent data on the impact on the environment and the growing scarcity of resources highlight the importance of a “zero-paper” policy, that is, replacing physical document flows with technological  tools or promoting digitization that allows these flows to be managed in a completely digital format. Digitalization and the preservation of natural resources The transition to this model optimizes corporate resources and consolidates the urgent need to preserve natural resources as an ethical imperative. It is also part of Corporate Social Responsibility, understood as the voluntary commitment of companies to sustainable development, taking responsibility for their economic, social, and environmental impact on the communities where they operate. In this scenario, digitalization emerges as a fundamental tool for organizations committed to the future of the planet. Despapeliza , a Chilean company with a presence in Latin America and the United States and specializing in intelligent document automation solutions, has experience where digitalization has saved up to 10 million liters of water. Its general manager, Rodrigo Mortara, highlights the positive impact of automation. Read More

Less Paper, More Forests: Digitalization as an Ally of the Environment-2

June, World Environment Month, invites us to reflect on our practices and their impact on the planet. In this context, digitalization is emerging as a key tool for reducing companies’ ecological footprint. Paper production involves a significant consumption of natural resources. To produce one ton of paper, between 7,000 and 20,000 liters of water are required, depending on the type of paper. Furthermore, it is estimated that each ton of paper generates approximately 942 kilos of CO₂ emissions and the felling of up to 24 trees. These eloquent data on the impact on the environment and the growing scarcity of resources highlight the importance of a “zero-paper” policy, that is, replacing physical document flows with technological tools that allow for their management, but in a completely digital format. The transition to this model optimizes corporate resources and consolidates the urgent need to preserve natural resources as an ethical imperative. It is also part of Corporate Social Responsibility, understood as the voluntary commitment of companies to sustainable development, taking responsibility for their economic, social, and environmental impact on the communities where they operate. In this scenario, digitalization emerges as a fundamental tool for organizations committed to the future of the planet. Despapeliza , a Chilean company with a presence in Latin America and the United States and specializing in intelligent document automation solutions, has experience where digitalization has saved up to 10 million liters of water. Its general manager, Rodrigo Mortara , highlights the positive impact of automation: “As a reference, we have managed, on average, 90,000 documents per month, which contributes to a saving of more than 1.5 million liters of water. Some of our clients have reduced tons of paper use, equivalent to a saving of more than 50,000 liters of water per client,” he emphasizes. He also explains that a legal document, three to four pages long, requires up to 15 or 20 times the water a human consumes daily. Some contributions include reducing paper and wood consumption (less tree felling), as well as reducing the environmental footprint associated with paper production in terms of energy and water. It also reduces the carbon footprint of document transport and eliminates waste that ends up in landfills. It’s worth noting that, according to estimates, 70% of office waste is paper. Paper production has an alarming environmental impact that extends beyond water consumption and is a cause of global deforestation. Each year, 419.1 million tons of paper and cardboard are produced. One ton of paper requires between 2 and 3.5 tons of wood (28 to 49 trees). The company Despapeliza has prevented the loss of 144,000 trees thanks to its projects in more than 100 companies. Read More